Avant Insurance

Connect Issue 10 - The changing practice of medicine

Issue link: http://connect.avant.org.au/i/984773

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MEDICO-LEGAL features 03 Are we all clear? Multidisciplinary care With multidisciplinary care there are challenges thrown up around where responsibilities lie and communication between care providers and with the patient, as this case highlights. 07 It's my life: Rapport with patients Communication must be perceived by the patient as being non-judgemental. Matters can be very sensitive for patients and need to be handled accordingly to avoid complaints, as these examples highlight. 08 Examination anxiety: Avoiding harassment claims I received a letter from the Medical Board wanting to take immediate action to suspend my registration due to an allegation of sexual misconduct. I was dumbfounded. 10 System breakdowns: Handover failures Transfer of care can present logistical, communication and clinical challenges. Any imperfections in performance can have potentially severe consequences, as these cases demonstrate. 12 Dr Hadiza Bawa-Garba case: An Australian perspective What does it take for a mistake to be seen as a criminal act? Perspectives from a regulator, solicitor and physician. 14 Somebody's watching: Increased scrutiny Whether for safety, efficiency, quality or compliance purposes, healthcare provision is becoming increasingly scrutinised. Employers and Medicare are paying closer attention to practitioners' activities. 17 Reputation on the line: Digital profiles Having an online profile opens up the opportunity for anyone to comment on you. What are the steps you can take to avoid troubling situations? 20 Be in the know: Privacy matters Confidentiality remains a fundamental requirement of the doctor-patient relationship. Privacy legislation imposes further obligations on practitioners and practices in relation to health information. ALSO IN THIS EDITION 02 Change agent – A/Prof Nicole Williams 16 Competent and ethical: Professional Performance Framework 23 Prevention better than cure – Cybersecurity 24 Mind the gap – Keeping choice affordable 03 12 14 02 Cover story

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