Avant Insurance

Avant Members' Annual Report 2018

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B I have been a member of Avant (previously MDAV) since 1979 and never thought I would need to use your services; but when I did, earlier this week, the support I received was just extraordinary. I had a very significant employment issue arise at very short notice which needed a response on a Monday morning and settlement by Wednesday. I thought I would give Avant a call on a Sunday afternoon, expecting little likelihood of any useful advice in a short timeframe. I was surprised to be able to speak directly with an on-call solicitor within minutes. She gave me useful advice and recommended whom I should call early Monday morning. I was then able to speak directly to a Special Counsel in Employment Law in Queensland on Monday morning. I was stunned to have such rapid access to expert advice, and to have documents and my situation reviewed so promptly. The support was timely, comprehensive, clearly very experienced and delivered with empathy and commercial wisdom. This was one of the most important and vulnerable moments in my entire career, but at all times the team across the Avant system supported me comprehensively. I had tended to think that I was merely subscribed to a big impersonal insurance mob … but my experience was the complete opposite. I am so glad I am with Avant. Avant member – August 2018

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