Communicating well can improve patient care and help avoid complaints. In this issue of Connect we offer examples and practical tips to help improve communication with patients, colleagues and authorities.
Most Recent Flipbooks
Annual Report 2017
Issue no. 8 - Maintaining professional standards
In this issue we look at how members have come under scrutiny for being perceived to have fallen short of what was expected of them by patients, employers or regulators.
Issue no. 7
Annual Report 2016
Issue 6 - Striving for a better healthcare system
Annual Report 2015
Issue no. 4 - Protecting members every day
Issue no. 3 - Your Legal Defence Issue
Issue no. 2 - The Risk Management Issue
Issue no. 3 - The Wellbeing Issue